Privacy Policy

1. Information we collect

• Account information you provide, such as your name, email, role, and organization.
• Property and leasing data you enter, such as units, leases, tenants, and maintenance requests.
• Payment information, processed by our payment provider; we do not store full card numbers.
• Screening information, when you request tenant screening, handled through a consumer-reporting agency.
• Usage and device data, such as log data and cookies, to operate and improve the Service.

2. How we use information

We use information to provide and improve the Service, process payments, deliver requested features (such as screening and e-sign), communicate with you, maintain security, and comply with legal obligations.

3. How we share information

We do not sell your personal information. We share it only with:

• Service providers that operate the Service on our behalf (hosting, payment processing, consumer-reporting agencies, email delivery), under confidentiality obligations;
• Other users you direct us to, such as a tenant you invite to a portal;
• Legal and safety recipients, when required by law or to protect rights and safety.

4. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand usage. You can control cookies through your browser settings.

5. Data security

We use administrative, technical, and physical safeguards, including encryption in transit and at rest, to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and limit access to it.

6. Data retention

We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account data as described below.

7. Your choices and rights

You may access, update, or delete your account information, and opt out of marketing emails at any time. Depending on where you live, you may have additional rights under laws such as the CCPA/CPRA; to exercise them, contact us.

8. Children

The Service is not directed to children under 18, and we do not knowingly collect their personal information.

9. Changes

We may update this Policy from time to time. Material changes will be posted here with a new "Last updated" date.

10. Contact

Privacy questions or requests? Email hello@leasepro.net.